Introduction

The Doctor Appointment Request Form provides a means for clients to request a doctor’s appointment via e-mail. The client fills out their name, address, e-mail, phone number, pet’s name, reason for appointment, doctor preference and desired date and time for a doctor’s appointment in an on-line form. Once the client presses the Send Appointment Request button, the form is checked for the required fields. After the form is verified to be correct, it is sent to an e-mail address that only your practice has access to. You schedule the appointment and send a confirmation via e-mail to the client indicating appointment date and time.

Return Form
If a new client is scheduling a doctor appointment, they can check the new client checkbox. A Microsoft Word and PDF form will be attached to an e-mail and sent to them automatically. They can fill it out regarding their pet’s past health history and either send it back as an attachment in an e-mail or bring it in with them on their first visit.

The Boarding Reservation Request Form provides a means for clients to request a boarding reservation via e-mail. The client fills out their name, address, e-mail, phone number, pet’s name, length of stay, and desired time to check-in their pet for boarding in an on-line form. Once the client presses the Send Boarding Request button, the form is checked for the required fields. After the form is verified to be correct, it is sent to an e-mail address that only your practice has access to. You schedule the reservation and send a confirmation via e-mail to the client indicating the reservation date and length of stay.

Return Form
If a new client is scheduling a boarding reservation, they can check the new client checkbox. A Microsoft Word and PDF form will be attached to an e-mail and sent to them automatically. They can fill it out regarding their pet’s behavior, diet, and demeanor towards other animals and people. They can then send it back as an attachment in an e-mail or bring it in with them when they check-in their pet. This will speed up the check-in process.

The Grooming Appointment Request Form provides a means for clients to request a grooming appointment via e-mail. The client fills out their name, address, e-mail, phone number, pet’s name, type of cut, groomer preference, and desired date and time for a groomer appointment in an on-line form. Once the client presses the Send Grooming Request button, the form is checked for the required fields. After the form is verified to be correct, it is sent to an e-mail address that only your practice has access to. You schedule the appointment and send a confirmation via e-mail to the client indicating the appointment date and time.

Return Form
If a new client is scheduling a grooming appointment, they can check the new client checkbox. A Microsoft Word and PDF form will be attached to an e-mail and sent to them automatically. They can fill it out regarding their pet’s grooming history. They can either send it back as an attachment in an e-mail or bring it in with them on their first visit.

The Training Enrollment Request Form provides a means for clients to request a training class via e-mail. The client fills out their name, address, e-mail, phone number, pet’s name, trainer preference, and desired date and time for a training class in an on-line form. Once the client presses the Send Enrollment Request button, the form is checked for the required fields. After the form is verified to be correct, it is sent to an e-mail address that only your practice has access to. You schedule the training class and send a confirmation via e-mail to the client indicating the training class date and time.

Return Form
If a new student is scheduling a training class, they can check the new student checkbox. A Microsoft Word and PDF form and fill will be attached to an e-mail and sent to them automatically. They can fill it out regarding their pet’s training history. A disclaimer form can also be attached to the e-mail if desired. They can either send it back as an attachment in an e-mail or bring it in with them to their first class.

The Prescription Reorder Request Form provides a means for clients to request a prescription refill for their pets. The client fills out their name, address, phone number, pet’s name, medication(s), and date/time they will pick up the medication. Once the client presses the Send Refill Request button, the form is checked for the required fields. After the form is verified to be correct, it is sent to an e-mail address that only your practice has access to. You fill the prescription and send a confirmation via e-mail to the client that the prescription is ready for pickup.

The Questions and Quotes Form provides an means for clients to ask a general question, doctor question, or request a quote for a service. The client fills out their name, phone number, e-mail, and question. Once the client presses the Send Question Request button, the form is checked for the required fields. After the form is verified to be correct, it is sent to an e-mail address that only your practice has access to. You answer the question or quote and send an answer via e-mail to the client.

The New Clients page provides a means for clients to download a form that they would normally fill out in your animal hospital or clinic. New clients can fill out the form at home rather than at your office. These forms are described in the corresponding tabs as the Return Forms. The New Clients page is beneficial for new clients that phone in a request rather than using your website to make a request. You can refer them to your website to download and fill out the forms out at home in order to save time.